Legal notice & privacy
Last updated: 4 November 2026
1. Legal notice
Website publisher
- COMPANY NAME
- Genoray EU GmbH, trading in France as Genoray France
- LEGAL FORM
- GmbH (German limited liability company)
- SHARE CAPITAL
- 100 000 €
- REGISTERED OFFICE
- Dorotheenstraße 54, 10117 Berlin, Germany
- FRENCH BRANCH
- 199, rue Hélène Boucher, 34170 Castelnau-le-Lez, France
- COMMERCIAL REGISTER
- Amtsgericht Berlin-Charlottenburg, HRB 140118 B
- EU VAT NUMBER
- DE281766646
- PHONE
- +33 800 640 013
- info@genoray.fr
- PUBLICATION DIRECTOR
- Jong Yeob Park, managing director (Geschäftsführer)
Hosting provider
Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel – www.wix.com
2. Personal data
Genoray EU GmbH (Genoray France), the website publisher, is the controller of the personal data collected on genoray.fr, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
Data collected
We only collect the data you enter in our forms: last name, first name, email, phone, facility or practice, city, equipment concerned and the content of your message. No data is collected without your knowledge.
Why we use it
| Form | Purpose | Legal basis |
|---|---|---|
| Contact & quote | Answer your request, prepare a quote, arrange a demonstration | Pre-contractual measures at your request |
| Service request (support) | Handle your repair or maintenance request | Performance of the contract |
| Brochure download | Give you access to the brochure and follow up with you about the product | Legitimate interest (marketing to professionals) |
| Trade show appointment (ADF, IDS…) | Arrange your appointment at our booth | Pre-contractual measures at your request |
Your data is never sold or rented. You can object to receiving our marketing communications at any time.
Recipients
Your data is intended for the sales and technical teams of Genoray France. It is hosted by our provider Wix.com, acting as a processor. Wix is based in Israel, a country recognised by the European Commission as providing an adequate level of protection. Some of its sub-processors may be located outside the European Union; these transfers are covered by the safeguards provided for by the GDPR (adequacy decision or standard contractual clauses).
Retention period
- Contact, quote and brochure requests: 3 years from our last exchange with you.
- Customers: for the duration of the business relationship, then according to legal retention periods (particularly for accounting).
3. Your rights
You have the right to access, rectify, erase, restrict and port your data, as well as the right to object to its processing. You can also set instructions for what happens to your data after your death.
To exercise these rights, write to us at info@genoray.fr or by post to Genoray France, 199, rue Hélène Boucher, 34170 Castelnau-le-Lez, France. We reply within one month.
If you believe your rights have not been respected, you can lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
5. Intellectual property
All content on this website (text, photographs, logos, trademarks, brochures) is protected by intellectual property law. The Genoray, PAPAYA, HESTIA, VETERA, OSCAR, PORT-X, Belliger and Geno-one trademarks and logos are the property of their respective owners. Any reproduction or use without prior written permission is prohibited.
6. Liability
The information on this website is provided for guidance only and may change without notice. Technical specifications, configurations and availability of equipment must be confirmed with our advisors and in contractual documents. The medical devices presented are intended for human and animal healthcare professionals.
Genoray France cannot be held responsible for the content of external websites linked from this site.