Genoray France
SERVICE & SUPPORT

By your side, before and after installation

A team based in Castelnau-le-Lez, available every weekday.

  1. 01AdviceThe right system for your practice and your room.
  2. 02InstallationCommissioning and integration into your network.
  3. 03TrainingGetting started with the system and software.
  4. 04SupportDiagnosis, on-site service and parts.
INSTALLATION

A system ready to use, with no surprises

We plan the installation with you, then deliver, assemble and commission the system. The supplied software and computer are configured and connected to your network.

Genoray showroom
TRAINING

Your whole team trained

Getting started with the system, patient positioning and software use (Theia for the dental range), right in your practice.

AFTER-SALES SERVICE

A team in France

A contact person reachable every weekday on +33 800 640 013, backed by Genoray's worldwide network.

OUR FACTORY

Made by Genoray in Seoul

Our equipment is designed and manufactured at the Genoray factory in Seoul, South Korea.

Genoray manufacturing plant in Seoul Genoray manufacturing plant in Seoul Genoray manufacturing plant in Seoul Genoray manufacturing plant in Seoul Genoray manufacturing plant in Seoul
COMING SOON

Geno-one, our dedicated service website

We will soon launch Geno-one, a website entirely dedicated to servicing your Genoray equipment. It will bring together in one place everything you need after your system is installed.

Until then, our team can be reached as usual on +33 800 640 013 or via the form below.

Geno-one GENORAY Service Platform

Service request

A problem with your system? Describe it and our technical team will get back to you.

Urgent: +33 800 640 013